Email Contacts

Payment Options:

Paypal - Paypal's ID: sales@xmagic.com

VISA / MasterCard / American Express

Money Order / Cashier Check / Personal Check

NO C.O.D.

Corporate Address:

Electronic Magic Corporation

12523 NE 30th Street

Bellevue, WA 98005

U.S.A.

Tel: (888) 866-2442

Skype ID: electronicmagic

Warehouse

Electronic Magic Corporation

6965 Lenwood Way

San Jose, CA 95120

U.S.A.

Tel: (888) 866-2442

Skype ID: electronicmagic

Return Merchandise & Warranty Policy:

1. All return must be received within thirty (30) days from date of purchase. A 20% restocking fee will apply on all return.

2. Electronic Magic Corp. warrants its products to be free from electronic defects or faulty workmanship for thirty (30) days from the invoice date unless otherwise stated on the invoice. Any claims for electronic defect or faulty workmanship will be verified by Electronic Magic Corp. If this verification demonstrates there is not a defect, the product will be returned to customer.

3. Any claims for shipment errors must be made within seven (7) days of receipt.

4. All claims must be issued a Returns Merchandise Authorization (RMA) Number within thirty (30) days from invoice date or within the warranty date issued on the invoice. Electronic Magic Corp. reserves the right to issue a replacement or credit.

5. All RMA items must be returned in their original packaging.

6. Electronic Magic Corp. must receive the product within ten (10) days of the issuance date of the RMA number.

7. Any product received after ten (10) days will be refused.

8. Electronic Magic Corp. will not accept C.O.D. returns.

9. Any product returned without a RMA number will be refused.

10. All return must be send to our warehouse address above.

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